Community-based palliative care (CBPC)—palliative care offered in clinics, patient residences or over the phone—is experiencing explosive growth.
In this dynamic environment, many CBPC service leaders find it challenging to evaluate their services. How do you describe your patient population, track what you do and evaluate the impact of your efforts when your patient population and care delivery models are constantly changing?
Join us as we explore solutions to these evaluation challenges.
Kathleen Kerr is a health care consultant in private practice in Mill Valley, California. She has expertise in palliative care, quality improvement and program evaluation, with particular interest in assessing financial outcomes. Her professional experience includes more than a decade of work as a Senior Analyst in the Department of Medicine at the University of California, San Francisco, where she participated in educational, technical assistance and research efforts focused on quality, safety, hospitalist financial and clinical outcomes, medical education and palliative care.
Currently, Ms. Kerr’s work is focused on developing sustainable models for community-based palliative care and residential hospice care, with particular emphasis on evaluating the business case for such services. She is a member of the core advisory group for CCCC’s Palliative Care Access Project, and is co-director of the Metrics Team for the California HealthCare Foundation’s Palliative Care Action Community – an effort that has brought together 21 diverse organizations with an interest in enhancing their community-based palliative care programs. She is a longtime member of the Award Committee for the American Hospital Association’s Circle of Life Award.